Privacy Policy

At BravoDent, we are committed to protecting your privacy and ensuring the highest standards of data security. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, tools, and our proprietary portal. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following categories of information:

• Personal Information: Your name, email address, phone number, billing details, and other identifying information provided during registration or service usage.
• Case Data: Digital files, scans, and designs you share with us to deliver customized services.
• Technical Data: Information about your device, browser, and usage patterns, such as IP addresses, operating systems, and session durations.
• Preference Data: Details related to your preferences, such as specific design requirements or feedback shared with our team.
• Portal Interaction Data: Usage data and actions performed within our proprietary portal, including uploaded files, settings changes, and communication history.

How We Use Your Information

Your information is used to:

• Deliver Services: Fulfill your orders and provide tailored dental design solutions.
• Improve Experience: Personalize your interaction with our platform, portal, and services to enhance usability.
• Ensure Compliance: Meet legal, regulatory, and contractual obligations.
• Support Communication: Address inquiries, provide updates, and send important notifications.
• Analyze Data: Understand usage trends to improve website performance, portal functionality, and service quality.

Sharing Your Information

We respect your privacy and will never sell your personal data. However, your data may be shared in the following scenarios:

• Service Providers: Trusted partners who assist in fulfilling your orders, maintaining our portal, or improving our systems.
• Legal Compliance: To comply with laws, court orders, or governmental requests.
• Business Transitions: In case of mergers, acquisitions, or similar events, subject to your continued data protection rights.

Data Retention and Disposal

We retain your data only for as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with applicable laws and regulations.
• Resolve disputes and enforce agreements.

Afterward, your data will be securely deleted or anonymized to ensure your privacy.

Your Rights and Choices

As a user, you have the following rights:

• Access: Obtain a copy of the personal data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data, subject to legal requirements.
• Data Portability: Receive your data in a structured, commonly used format.
• Withdraw Consent: Withdraw your consent for specific uses of your data where applicable.

To exercise these rights, contact us at info@bravodentdesigns.com.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. By continuing to use our services, you accept the terms of the updated policy.

Data Security

BravoDent employs advanced security measures, including encryption, secure servers, and regular audits, to protect your data from unauthorized access and breaches. These measures also extend to our proprietary portal. While we prioritize security, no system is immune to risks, and we recommend caution when sharing sensitive information.

International Data Transfers

As a global service provider, we may process your data in countries with varying data protection laws. Regardless of location, your data will be handled in accordance with this Privacy Policy and applicable regulations, such as GDPR for EU users.

Cookies, Tracking Technologies, and Portal Logs

Our website and proprietary portal use cookies and tracking technologies to:

• Enhance functionality and user experience.
• Monitor portal activity for security and operational improvements.
• Analyze trends to improve service delivery.

You can manage cookie preferences through your browser settings.

Policy Updates and Notifications

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email, a notice on our website, or through the portal. We encourage you to review this policy regularly to stay informed.